We went to several dealerships in the Triad and were treated rudely. Most dealerships we went to wouldn't even call us back. But Tracy Myers and his staff were different. They treated us with respect from the beginning to the end. It was also a fun place and I never thought that buying a car could be fun! While we waited we ate the free popcorn, drank free soda pop and my husband really enjoyed the coffee bar and the video games. We were in and out in no time flat. And we even got to meet Uncle Frank and have our picture taken with him! And he is taller than he looks on tv:) I am writing this letter to recommend Frank Myers Auto Maxx and their super Staff of Non-Commissioned Sales Professionals to everyone who is sick and tired of the "same ol-same ol" at car dealerships. And I also got the free lifetime warranty and money back guarantee...but I won't be taking my car back. No worries!