"Frank Myers Has A Great Service Department"

super dooper new review by topoftheworld

(as posted on RepairPal.com)

"Frank Myers Auto Maxx has a great service department. The staff seems to care about me as a client. This was my first visit with my Honda to any service department other than the new Honda stores. My other cars have been serviced by Quick Lube-type places in the past. My big problem with the Quick Lube-type oil change place in the past has been that their staff didn't make strong recommendations when they spotted potential problems. I had a brake issue but my warning light never came on. I had mentioned the amount of brake dust to the guys at the Quick Lube-type place and they stated that they do not service brakes but failed to mention that I should have my car checked by a "real" repair place or a dealership service dept. I am a firm beliver in full service/ full circle business. It is the bases of what makes great business. Even though I only went to Frank Myers for a tune-up, they did a complete walk around on my car and gave me a check list with any problems/potential problems with an estimate range. Since it was my first visit, I took my car to the Honda store (which I've had problems with in the past...that's why I will NOT use them full time for service) and they backed up everything that Frank Myers had told me and gave me an estimate that was about 45% more expensive! If there is one compliant, I would say that the waiting area is a little small but at least it is clean and comfortable."

"I Was Really Impressed By Frank Myers Auto"

super dooper new review by weezercaughtmerunning
(as posted on CarDealerCheck.com)

"I went to the Frank Myers service department and got my oil changed. Zach was in the waiting area and started talking to me. He was very professional. I asked him if he could show me a few cars while I waited. He agreed. I liked a Mazda Miata that they had on the lot and I drove it. I decided to see how much I could buy it for. Zach and Keith gave me a really good price and I decided to buy it. When I got it home, my wife freaked out on me. The car was small. I wasn't even thinking about the kids. Bad dad! Anyway, I took it back the next morning and expected a lot of grief. But they reminded me of the money back guarantee that I had on my car and took it back with no problems and no hassles. I was really impressed with the company and their employees. Especially Zach and Keith. When I get ready to do business, I will not go anywhere else. The service department is also very good. Robert did a good job and my car was clean when I got it back."